This concept seems to be lost on some managers....however....if you just take the time to talk to the servers...within a couple of minutes you will know if they are planning on making this a career or not. (mostly not) We are as varied a group as you will find anywhere. Debbie will tell you about being in nursing school....I don't think she plans on sticking around after she graduates.....Jim is going to be a teacher...he graduates soon....Julie bought a foreclosed house, and is fixing it up so she can sell it..(p.s. she is doing all the work herself)
...we are not interested in learning the history of the food....or the wine....or what region of Italy either of those came from.....we do not care where the vegetables are grown....(we assume it's in the ground)....when we have about 15 seconds to make a cappuchino that takes about three minutes to make....we have a hard time embracing the "foam should look like whipped cream " concept....
We are a transient group....Renee just graduated from college and is looking for a job in marketing....Tony is in his last year of college....Bill is here to see him through these tough economic times while he rebuilds his landscaping business....Vanessa is an R.N.....she is here because she needed to fill some empty hours in her life, for a while.......Theresa wanted a part time job, for a little extra money, working as a server, is what best fit around her husband and kids' schedule.....
...keep in mind, next time you get upset with a server.....we are your friends and neighbors...we are your kids and grandkids....we are your daughter or your sister's best friend....we are ekeing out an honest living....we are a true slice of Americana......
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Well put, and that goes for any person who is earning an honest dollar. Respect them and treat them well.
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