Wednesday, October 20, 2010

When you're the only one on the floor.....

I found out last night that I will be the only on the floor at lunch today. Since lunch is never a huge money making shift, we dream of this…..and then you find out that there will be a table of 10.….cool….oh wait! They’ll be upstairs in one of the smaller banquet rooms. That changes things……it makes a big difference….if everyone is in the same room, you consolidate your steps….if you have a few smaller tables, you can work it as one giant table…….bring out salads for more than one table at a time….set your tray down in a central location…work from there….you can always see what going on….but every trip up and down the stairs will feel like you’re going over the river and through the woods….. And then your imagination starts running wild….what if this is the really busy day….after all, in the world of Murphy’s Law, this is a very real possibility.


There is only so much you can do to get set up and make everything as convenient as possible. There is nothing you can do about the customer who chooses this day to play 20 questions and drag out the ordering process a long a s possible….your imagination starts running wild….what else can happen…..what if 6 or 7 tables come in at once, plus you have 10 upstairs….everyone will want separate checks…..wanna rewrite the menu…..they’ll all be in a hurry…..

Aha! The possibility exists that someone may get called in to work. It will feel like the cavalry has arrived! Yes! There is probably a 2 percent chance that someone will answer their phone this morning!

Roll on imagination……roll on……

No comments:

Post a Comment