Thursday, October 28, 2010

Don't ya just love it when......

There are times when customers say things, (for which you may have a snappy response) and you know they are just not paying attention to anything outside a six inch perimeter of their being……


Ya gotta love it when someone orders a cup of coffee, lets it sit for 15 minutes, and then informs you in their best Queen of England manner, “My coffee is cold” and the fact that hot liquids, when left to sit for a period for time, will eventually cool down to room temperature, is completely lost on them. I used to apologize and say, “Oh, I’m sorry, let me get you another one.” Now I just say “Oh” and pick up the cup.

Because bread is an item that is baked continually throughout the shift, there will be times when it is not available at the exact time you are bringing salads to the table, so you inform everyone, as you are serving the salads, that “Bread is in the oven and will be ready in about 2 to 3 minutes.” As you are walking away from the table someone will stop you and ask, “Do we get bread?” There are multiple answers to this question, many of which are not appropriate to say out loud.

And then there’s the soup issue…..before the ordering process even starts, you loudly (because you know some are hard of hearing and others will prove themselves to be lacking in attention) announce to the table what the soups are for the day. One will say, “I’m sorry, what were the soups, again?” So you repeat yourself. Another will ask “What are my soup choices?” (Okay, so that’s 3 times you’ve told them) And then yet another will ask, “Do you have any soup today?” Did I mention they were all sitting next to each other?

It makes you wonder how these people ever made it through school.

 

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