Monday, October 18, 2010

Unexpected slammin' Sunday.......

Holy guacamole! What a Sunday!


We usually meander through Sunday’s. Between two o’clock and five o’clock, there’s usually very little, if any activity. But not yesterday, they just kept coming in. Of course there was one of those Murphy’s Law things going on, we were short a server.

One server who started at 3:00, came in with 15 chilidogs and a gallon of root beer for all of us. They were from a little place that’s makes their own root beer. Really good stuff.. On a typical Sunday, we would have had time to eat, chat, check the reservations, get ourselves acclimated for the evening. But not yesterday! If you wanted to eat a chilidog, you had to do it on the fly. And I mean on the fly….it doesn’t look good to take a bite of something, and then walk out on the floor chewing food.

It seemed like every time I turned around, all I heard was “You’ve got another table.” Then I got a group of 11 and a group of 6, simultaneously! Wtf ! Plus what you’ve already got going, and they just kept coming in….. This was not a good day for one of the servers to have a massive hangover …. But she powered through it.

We were all in hyper mode, we had to be, there was no choice. But when you work with top notch people, everyone there is pushed to the limit, you help each other out, it’s amazing what can get done!

Oh sure, you’re always gonna get the guy who has to find something to complain about….. (I got him)….. He made some sarcastic comments about the amount of time it was taking for the food…..but you can’t take the bait, just go TOTALLY professional on him, and if his comments bother you, never let it show. (Actually, I think the others at the table were a little embarrassed by his behavior.)

At the end of the night, when all is said and done, it’s a really good feeling to know you just rocked it out and kicked ass!

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