Management shines again...........

Corporate restaurants seem to like seasonal menu changes....that's okay....a few changes


here and there....they prepare a new dish for us, and we all dig in like sharks in a

feeding frenzy. Hey, it's free food.


However, this time they went over the top. Not only are there more changes then has ever

been...this time there will be a test on the menu. The entire menu. The rules of this

test are...you have to get 90 % or better....or you will not be working. After working at

both corporate and privately owned restaurants, I think this is a lot stringent. At the

private restaurant, I had two days of follows, then they put me on the floor. My first

day on my own was Mother's Day. I had never tasted any of the food. I found that I can

up sell, (appetizers, drinks, desserts) just as easily at one place as another. I don't

need to know every ingredient. In fact, it hasn't hindered me at all.


The real kicker about the test was the scoring system. They (being the managers) decided

to have four members of the kitchen staff grade the tests. however, they did not give

them any sort of system for checking said test. One of the four used a 26 point scoring

system...another used a point scale of 78. Wee bit of a difference there, wouldn't you

say?


One group of four servers all copied off of each other, so all the answers were pretty

much the same.

Two other servers totally copied off of each other, and their answers were exactly the

same. One got 95%, and the other, whose test was checked by a different person got 75%.


Only 2 people passed....so now they all have to re-take test by within five days, or they

won't be working.


So what did we learn from this whole fiasco? That the inmates are running the asylum.