The Customer is Always Right (NOT!)

Excerpt from book:

"The customer is always right"m is one of the most worn out, over-used, pull-it-out-of-your- ass expressions that still circulates in the world of commerce.  Whoever (the name escapes me at the moment) coined that phrase was NOT dealing in a situation where alcohol was involved.

People always seem to blurt out that phrase when they know they haven't got a leg to stand on.  For instance, (I'm glad you asked), you go into a grocery store, you pile up $150.00 worth of food in your cart, and then proceed to tell the cashier that this food is only worth $100.00, and that's all you are going to pay.  Do you really expect the cashier to say, "Okay, you're the customer, you're right!"  Not in this life time and not on this planet!

I love it when people blurt out "I'm the customer and I'm right!"

"You're right, you are the customer."

"And I"m right."

"Right, left, let's not discuss politics."

"I'm not talking politics, I'm the customer!"

"You're right, you're the customer."

"And I'm right!"

"Okay and Bob is sitting to your left, which would be my right."

"NO!!! I"m right!!!!"

"You will always be right to those sitting on your left, no matter where you are."

"NOOOOOOOO!  I'm saying I AM right!"

"Hi Right, I'm Gretchen."

"Oh forget about it, can I just have another beer, please?"

If you were wondering what MR. Right was so adamant about being right about, it doesn't matter, he can't
remember and I don't care.