Wednesday, December 29, 2010

The Idiot Quotient.....

Maybe it’s just that I’m a little weary after this marathon month of working 55 hour weeks on my feet……well….that may have something to do with my attitude, or maybe (actually no maybe about it) some people are just idiots.

Working wit the public, one is always going to encounter idiots. They come in various degrees. Sometimes they are just mild idiots, and you sorry for the people they are dining with. Sometimes you get one who is a big enough idiot to cover the entire table of 10, and on rare occasions, they cover the idiot to non-idiot ratio for the entire restaurant.

There was one woman yesterday who covered the quotient for her table of ten. It started out innocently enough…she was looking at the lunch menu and asked if we had Eggplant Parmesan. I told her it was on the dinner menu, but she could order it if that’s what she really wanted. So she did.

Apparently she didn’t care for the sautéed red and green peppers that are a part of the dish. She had them shoved off to the side of the plate. The rest of the plate looked like it had been wiped clean, most probably with bread. (I’m giving her credit for not licking the plate in public)

When it came time to pay the bill, she called me over as she stared at her bill, and said, “I don’t mean to complain (yes you do) but I wasn’t really satisfied with this dish.” (Then why did you do everything short of licking the plate?) She gave me her reasons for not liking the dish , blah blah blah….why didn’t you say so earlier, like before you ate it all, you must have known at that time?!? I told her it was on the dinner menu, common sense dictates that dinner prices are generally higher than lunch prices. So we take it off the bill. Her reply to that was, “I didn’t mean for you to take the entire thing off the bill.” (Yes you did.) I think she freaked out when she saw the price, and decided she didn’t want to pay for it.

However, the won who took the cake was part of a group of three, who came in ten minutes before closing and told us “We don’t want to be rushed.” Really? Then you should have gotten here an hour ago. The kitchen is just about all shut down, and we are ready to leave. When the server brings your food, and you send it back declaring that you are not ready for it yet. I’m glad I wasn’t your server, or I would’ve been tempted to serve to you suppository style.

She makes various comments about us during the meal….her friend tries apologizing for her behavior….when it comes time for the bill, she comes marching back to the wait station, (an area not meant for the public) waving a coupon. She is far more impressed with herself, than any of us are.

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