At What Point?.........

It’s Saturday night….we’re running full steam…..6 of the 8 banquet rooms are in full swing…the only 2 not being used are the one’s that seat 10 and 12. There’s a ton of reservations on the books for general dining. There are 2 of us behind the bar, we’re a little short handed again, so we also have all 10 tables in the lounge.

People from some of the parties, for whatever reason are coming up to the bar to get their drinks. If your party has a tab going, then coming up to the bar is stupid, because I have to charge you for your drinks. There’s no way we can keep track of what your dinking, then find out what room you’re in, and try and find your server. Then one guy asks, “Can I run a tab?” “NO! You can only run a tab with us if you are physically sitting at the bar!” Like we’ve got time to chase you down, when you’re at the other end of the restaurant. Not gonna remember what you look like, either.

We were explaining to our tables that we were short staffed, it’s prom season and some of our help was at their prom. So, please bear with us, we ask a little patience, we’re doing the best we can.  Everyone was cool with that.  Two ladies at one table said, “No problem, we’re just gonna talk for a while, we haven’t even opened up the menus…..on my next 3 stops at their table, same thing, “We’re fine, no, our drinks are fine, we don’t need anything else right now, still haven’t looked at the menu”……on my fourth stop at their table I’m met with, “I wanna see the manager!” “Okay, is there something I can do for you?” “Nope! I wanna see the manager!” So at what point in time did you get a burr up your ass? You tell me everything is okay, should I call you a liar? Are you complaining so you can try and get something for free? You’ve had 4 opportunities to order, YOU chose not to take advantage of any of them….so what’s your problem? Ya know what? Never mind! I don’t care. We’ve got 298 other people to make drinks for! Trust me, your attitude is only impressing yourself. (Your friend sitting across the table from you didn’t look so thrilled about your attitude either.)