Monday, November 7, 2011

No need to kill time.....

Saturday was VERY busy! I didn’t have a minute to spare…what a difference from Halloween night. We had a line at the door for a couple of hours. A lot of folks were coming to the bar to have a drink while waiting. Most were pretty good natured about it….just relaxing, sipping on a cocktail….listening to the singer. But there are always those who completely loose their ability to tell time while waiting.

One couple was grumbling about having to wait. Then they got even more indignant when a couple (that they perceived as coming in after them) was seated before them. Guess what? They had a reservation, the grumbling couple did not. So Mr. and Mrs. Grumbler start talking about how long they’ve been waiting. “What did they tell us? About 15 minutes? We’ve been sitting here for at least 20 minutes…no wait….we’ve been here longer than that….we’ve been waiting for 40 minutes!”

I don’t know where they pulled that number from…..we’re using the same clock….unless in their world 30 seconds equals a minute. I know how long they’d been there, because one of our regulars was in earlier, said he had to leave at 7:00, and so he did….then the Grumblers came in and sat down right after he had left, and it was now 7:20.

Then they noticed there were a couple of empty tables in the lounge….why are they empty? Why can’t we sit there? Everyone is asked when they first come in the door if they would prefer to sit in the dining room or the lounge. The Grumblers had chosen the dining room, and it was full. We also explained that people don’t always leave as soon as they are done, they sit and talk. Sometimes there is no placating the Grumblers. They are bound and determined to be mad. After you give them the reasons why the wait is longer, they puff up their chest sand pull tired old sayings out of their ass….”Well, we’re good customers!” “We’ve seen you before.” (I’ve never seen them before) And so on and so forth.

Give it rest guy! Relax! You’ve got a drink and you’ve got entertainment. This is not a personal affront towards you. If you choose to be mad, you’re only ruining your own evening….and that is mostly due to your inability to tell time.

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